Since 1991, ELTOC has been providing individualized and accessible home-based English as a Second Language (ESL) tutoring to LINC eligible newcomers who cannot attend regular ESL classes. Newcomers are matched to volunteers in the community who are trained, mentored and supported by ELTOC ESL Education Counsellors that are TESL/OCELT certified. Our program is offered in the learners’ homes based on a mutually convenient schedule, i.e. day, evening or on weekends. Learners are taught practical topics such as housing, banking, citizenship, how to get a job, etc.