Vision & Mission

Our vision is a strong, inclusive, multicultural community.

Our mission is to provide individualized and accessible English as a Second Language (ESL) training to newcomers to Ottawa who cannot attend regular ESL classes, thereby helping them gain the confidence and community ties that will help them integrate into Canadian society. ELTOC achieves its mission by matching newcomers to ELTOC-trained volunteers in the community.

Organization Bylaws & Policies

Bylaws: Click here to view our current Bylaws.

Our Accessible Customer Service Policy outlines the ways in which we ensure that our office and services are accessible to persons with disabilities. Our policy is compliant with the Accessibility for Ontarians Act (AODA) which was implemented by the Ontario Ministry of Social and Community Services on January 1, 2012. Click here to view our Accessible Customer Service Policy.

Annual Report & Financial Statements

2019-2020 Board of Directors

President – Julie Somers
Vice-President – Ann Thompson
Secretary – Maria Nalunga
Treasurer – Ugo Kejeh
Director – Elizabeth Heatherington
Director – Karen Shigeishi-Waite
Director – Karen Capen
Director – Mona Forrest
Director – Rashed Nabi

Staff, Office Volunteers, & Service Providers

Executive Director – Giselle Leduc
ESL Education Counsellor – Ada Tagliaferro
ESL Education Counsellor – Nancy F.
ESL Education Counsellor – Ray Schut
ESL Education Counsellor – Sue Dzioba
Coordinator, Volunteer Services – Khaoula Khlie
Administrative Assistant – Sahar Qassem
Office Volunteer – Marc Desjardins
TESL/OCELT Teacher, Refugee Program – Tahsina Sayeed (Service Provider)
TESL/OCELT Teacher, Refugee Program – Sue Dzioba (Service Provider)
Bookkeeper – Lori Cobb (Service Provider)
IT & Database Management – Marie Abou Deeb (Service Provider)